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Weekly Signal
Live intelligence Updated 19 Aug 2026 · 13:41 UTC

ServiceNow · Servicenow, Utah, Vancouver, and Washington DC Now Platform

CVE-2024-4879

ServiceNow Improper Input Validation Vulnerability

Recommended action

Validate affected assets and exposure now, then remediate on an accelerated schedule. Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

View response plan
CVSS9.3
EPSS100.0%
KEVYes
ExploitationConfirmed exploitation
PatchPatch or guidance available ↓

Assessment

Why it matters

CISA lists this vulnerability as known to be exploited; exploitation is confirmed; EPSS is 100.0%; technical severity is CVSS 9.3.

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Who should care

  • Teams operating Servicenow, Utah, Vancouver, and Washington DC Now Platform
  • Vulnerability and exposure management teams
  • Security operations teams monitoring exploitation activity

Response plan

What I would do

  1. Confirm whether Servicenow, Utah, Vancouver, and Washington DC Now Platform is present in the environment.
  2. Identify affected versions and establish whether vulnerable services are exposed or reachable.
  3. Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
  4. Review relevant security telemetry for evidence of attempted or successful exploitation.
  5. Document the remediation decision and track it to verified completion.

Vendor remediation

Patch and remediation links

Use the vendor source below to confirm the correct fixed version, package or mitigation for your affected product.

Technical details

CVSS vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CWE
CWE-1287
Affected versions
ServiceNow Servicenow (Version: washington dc); ServiceNow Utah, Vancouver, and Washington DC Now Platform
Published
10 July 2024
Attack vector
Network
Privileges required
None
User interaction
None

Signal timeline

  1. CVE published
  2. Added to CISA KEV
  3. Latest EPSS score: 100.0%
  4. Signal calculated at 84

External references

Live public intelligence This assessment combines public-source evidence. Validate the affected product, version and exposure against your own environment before making a risk decision.