Assessment
Why it matters
CISA lists this vulnerability as known to be exploited; exploitation is confirmed; EPSS is 71.5%; technical severity is CVSS 9.8.
SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.
Who should care
- Teams operating Web Help Desk
- Vulnerability and exposure management teams
- Security operations teams monitoring exploitation activity
Response plan
What I would do
- Confirm whether Web Help Desk is present in the environment.
- Identify affected versions and establish whether vulnerable services are exposed or reachable.
- Vendor advisory from www.solarwinds.com
- Review relevant security telemetry for evidence of attempted or successful exploitation.
- Document the remediation decision and track it to verified completion.
Treatment intelligence
Remediation intelligence
Vendor sources are listed before government and third-party guidance. Confirm product applicability and change prerequisites before deployment.
Verification noteAutomated link verification has not completed for this guidance yet.
Technical details
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- CWE
- CWE-693
- Affected versions
- Solarwinds Web Help Desk (End Excluding 2026.1)
- Fixed versions
- Solarwinds Web Help Desk (Fixed from 2026.1)
- Published
- 28 January 2026
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
Signal timeline
- CVE published
- Added to CISA KEV
- Latest EPSS score: 71.5%
- Signal calculated at 82