Assessment
Why it matters
EPSS is 0.6%; technical severity is CVSS 9.8.
SolarWinds Web Help Desk is found to be affected by a SAML authentication bypass vulnerability. This requires the SAML 2.0 authentication method to be enabled.
Who should care
- Teams operating Web Help Desk
- Vulnerability and exposure management teams
- Security operations teams monitoring exploitation activity
Response plan
What I would do
- Confirm whether Web Help Desk is present in the environment.
- Identify affected versions and establish whether vulnerable services are exposed or reachable.
- Vendor advisory from www.solarwinds.com
- Review relevant security telemetry for evidence of attempted or successful exploitation.
- Document the remediation decision and track it to verified completion.
Treatment intelligence
Remediation intelligence
Vendor sources are listed before government and third-party guidance. Confirm product applicability and change prerequisites before deployment.
Verification noteAutomated link verification has not completed for this guidance yet.
Technical details
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- CWE
- CWE-287
- Affected versions
- SolarWinds Web Help Desk (End Excluding 2026.2.1)
- Fixed versions
- SolarWinds Web Help Desk (Fixed from 2026.2.1)
- Published
- 30 July 2026
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
Signal timeline
- CVE published
- Latest EPSS score: 0.6%
- Signal calculated at 14